Shipping & Delivery

Dispatch Time

We aim to dispatch orders within 1 business day / 24 hours where possible, excluding weekends and Victorian/Australian public holidays.

Once your order has been dispatched, you will receive an email with your tracking details where tracking is available.

Shipping Options & Delivery Times

Shipping Method	Estimated Delivery Time	Rate
Standard Tracked Delivery	Typically 2–8 business days	FREE  Standard Post
Express Delivery	Typically 1–5 business days	$9.95

Delivery times are estimates only and may vary depending on your location, the selected delivery service, carrier delays, public holidays, weather events or other circumstances outside our control.

Shipping & Fulfilment

Remote Replacement Pros is an Australian-run store. Many popular replacement remote models are dispatched from within Australia, 

If delivery timing is important, please contact us before ordering and we can help confirm the best available option for the item you need.

Tracking

Where tracking is available, your tracking details will be sent to the email address provided at checkout once your order has been dispatched.

Please allow time for tracking information to update after dispatch, as carrier scans may not appear immediately.

Address Accuracy

Please ensure your shipping address and contact details are correct before placing your order. Remote Replacement Pros is not responsible for delays or delivery issues caused by incorrect or incomplete address information provided at checkout.

Compatibility Before Ordering

If you are unsure whether a remote is suitable for your TV, please contact us before ordering with your TV brand and model number. We are happy to help confirm compatibility where possible.

Questions?

If you have any questions about shipping or delivery, please contact us at support@remotereplacementpros.com.